[Last Revised: May 13, 2018]
We conforms to laws and regulations as well as guidelines and standard practices concerning personal information, and we do our best to protect the personal information that we handle as part of our activities.
(1) Usage purposes in cases where we directly acquire personal information on documents from the subject person (This includes documents and other media obtained via our webpage and email. Referred to below as “Documents.”)
| Category | Usage Purpose |
|---|---|
| Customer information (including seminar participants and survey respondents) | Communications taking place as part of JchanKchan operations (affiliate service administration, administration of various media and other related operations); distribution of email magazines; provision of information on new products, services and seminars; conducting of surveys; checking tasks for accounting audits; etc. |
| Information of entities with which we do business (including agencies) | Transaction reviews; order receipt/placement; invoice payment; operation communications; provision of information on new products, services and seminars; conducting of surveys; checking tasks for accounting audits; etc. |
| Job applicant information | Personnel recruiting activities (document reviews, interviews, evaluations, communications with applicants, etc.) |
| Employee information | Management of human resources, social insurance, and benefits, etc. |
(2) Usage purposes in cases where we directly acquire personal information from the subject person by means other than Documents
| Category | Usage Purpose |
|---|---|
| Customer information | Confirmation of order content (call records) |
| Entry/exit information and video/audio recordings | Management of JchanKchan security for crime prevention, disaster prevention, etc. |
(3) Personal information obtained in the providing of outsourcing services
| Category | Usage Purpose |
|---|---|
| Customer information | Information processing services, member acquisition operations, campaign product delivery, etc., based on an outsourcing contract with the consigning JchanKchan |
Customer personal information may be provided or consigned to a third party only in the cases below.
(1) When our subcontractor is to provide information or services in place of we using direct mail, email, or other means.
(2) When it is necessary for our subcontractor to provide individual services (after-sales services, etc.) in place of us.
(3) When for the purpose of providing statistical information, we aggregate or analyze the personal information of individuals, process the information into a form in which the individuals cannot be distinguished or identified, and then disclose the statistical data.
(4) When we are required to disclose the information in accordance with a law, regulation, or lawful request from a court or other government body.
(5) When we have obtained the consent of the customer for some other designated purpose.
When all or part of our operations are consigned to a subcontractor, we strictly manage the personal information of the customer by carefully selecting the subcontractor using the criteria that a management system enabling suitable protection of the personal information be in place and operating and by concluding a non-disclosure agreement with the subcontractor.
The term “personal information subject to disclosure” refers to personal information that comprises aggregations of systematically structured information and to which we holds rights enabling us to comply with all of the following requests from the subject person: notification of usage purpose; disclosure; content correction, addition, or deletion; usage halt; information deletion; and halting of provision to third parties.
For details on requesting disclosure or other actions, please see the 【Contact information】 at the bottom of this page.
(1) Disclosure of personal information subject to disclosure Upon receiving the subject person’s request to disclose the personal information subject to disclosure, we will disclose the corresponding information to the subject person without delay. If personal information enabling the identification of that person does not exist, we will notify the person of that fact. However, in cases where the disclosure would result in any of the circumstances described in a) to c), we may be unable to disclose the information. At such time, we will notify the subject person of that fact and explain the reason.
a) When there is a danger of harm to the life, body, property, or other rights or interests of the subject person or a third party.
b) When there is a danger of a significant hindrance to the proper performance of the operations of the subject business operator.
c) When it would result in the violation of laws or regulations
(2) Correction, addition, or deletion of personal information subject to disclosure When JchanKchan is requested to correct, add, or delete content of individual data fields of the personal information subject to disclosure for the reason that it was found to be not factual as a result of disclosure, we will without delay perform the necessary investigation, and based on the results of that investigation we will carry out the correction or other action with respect to the information subject to disclosure and then notify the subject person of the action taken (content correction, etc.) without delay.
(3) Right to refuse the usage or provision of the personal information subject to disclosure When we receives a request from the subject person to halt the usage of the personal information subject to disclosure or to delete or halt the provision to a third party of that information, we will comply with that request. When action has been taken, we will notify the subject person of the action without delay. However, in instances where the exception cases described in (1) a) to c) above apply, we will be unable to comply with the request. At such time, we will notify the subject person of that fact and explain the reason.
At JchanKchan, ads delivered by the following companies or third parties may be displayed, and in relation to these ads, the third party may acquire and use cookies and other information from users visiting the websites run by JchanKchan.
The cookie information acquired by this third party is handled in compliance with the third party’s privacy policy.
A user may access the opt-out page on the third party’s Web site and stop the third party from using cookies and other information for the purpose of displaying ads. Cookies and mobile phone identification numbers (fixed identification numbers) are used to provide a more convenient browsing experience next time the relevant customer visits the JchanKchan’s site. They do not infringe upon the customer’s privacy in any way, and will have no negative impact on the customer’s computer.
Sections of the JchanKchan’s website that require customers to enter personal information use measures such as SSL (Secure Sockets Layer) data encryption system to ensure security. The JchanKchan also has a strict policy of protecting information within the website, using measures such as firewalls. Please be aware however that, due to the nature of online communications, it is not possible to completely guarantee security.
The decision on whether to provide personal information to JchanKchan is left up to the discretion of the customer. However, if we do not receive the necessary data fields, there are cases where we cannot provide certain services in an appropriate manner.